Terms of Service

Introduction

These Terms and Conditions govern your use of the LifeVitals health screening services and platform provided by FIRST AI HOLDINGS LLC. By accessing or using the service, you agree to be bound by these terms. If you do not agree, you may not use the service.

Use of the Service

Eligibility

You must be at least 18 years of age, or have obtained required parental consent. By using the service, you confirm you meet this requirement.

Account Registration

• You must provide accurate and complete information during registration and keep your details updated
• You are responsible for maintaining the confidentiality of your account credentials and all activities under your account

Permitted Use

• The service may only be used for lawful and intended purposes
• You agree not to misuse the platform in any way that could harm FIRST AI HOLDINGS LLC., other users, or third parties

Health Information & Disclaimers

While we strive for accuracy, we make no guarantees that health insights or lab results will be error-free or 100% accurate. The service is used at your own risk.

Payments & Subscriptions

• Pricing is listed on the official website and we reserve the right to modify it at any time
• Payments must be made through the secure payment methods available on the website
• By providing payment information, you authorise FIRST AI HOLDINGS LLC. to charge the applicable fees
• Certain features may require a recurring subscription, which renews automatically unless cancelled

Limitation of Liability

FIRST AI HOLDINGS LLC. is not responsible for any health decisions, outcomes, or complications resulting from the use of the LifeVitals service. The service does not diagnose medical conditions and should not replace professional medical consultation.

Users agree to indemnify, defend, and hold harmless FIRST AI HOLDINGS LLC. from any claims or damages resulting from: misuse of the service; failure to consult a medical professional; or any violation of these terms.

Intellectual Property

All content, trademarks, software, features, and materials within the service are the exclusive property of FIRST AI HOLDINGS LLC. and are protected under copyright, trademark, and intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable licence to use the service for personal, non-commercial purposes only. You may not copy, modify, distribute, or create derivative works from any part of the service without explicit written consent.

Data Protection Compliance

We are committed to ensuring that our processing of personal and health data complies with the Jamaica Data Protection Act (JDPA) and all other relevant laws.

• End-to-end encryption for all sensitive data
• Strict access controls to protect user data
• Regular security audits to maintain platform integrity

Termination of Access

We reserve the right to suspend or terminate any account without prior notice if a user violates these terms, if there is suspicion of fraudulent or unauthorised activity, or if the service undergoes operational changes.

Governing Law & Dispute Resolution

These terms are governed by the laws of Jamaica. Any disputes arising from these terms shall be resolved through binding arbitration in Kingston, Jamaica, following the rules of the Jamaican Arbitration Association. Users waive the right to participate in class action lawsuits.