Legal Disclaimer
FIRST AI HOLDINGS LLC., operating as LifeVitals, is a health technology platform. This disclaimer sets out the nature of the services we provide, the limits of our liability, and your responsibilities as a user. Please read it carefully.
Platform Services
FIRST AI HOLDINGS LLC., operating under the brand LifeVitals, is a health technology platform that facilitates access to laboratory testing services. LifeVitals does not itself provide medical, laboratory, or healthcare services.
All blood collection and laboratory testing services accessible through this platform are provided by independent third-party partner labs and contracted phlebotomists who operate under their own pricing, service standards, and regulatory compliance requirements.
While LifeVitals facilitates the booking and testing experience by connecting users with authorised lab partners and certified phlebotomists, we neither own nor operate these entities, nor do we endorse, supervise, or control their operations.
Users maintain full autonomy in choosing their testing options and are encouraged to consult with licensed healthcare providers for any medical concerns or follow-ups regarding their test results.
No Medical Advice or Diagnostic Services
LifeVitals does not provide medical advice, diagnostic testing, treatment recommendations, or medical opinions. All test results and health insights provided through LifeVitals are for informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease.
Results should be reviewed and interpreted by a qualified healthcare provider before making any medical decisions.
We ensure the confidentiality and security of all user data in compliance with the Jamaica Data Protection Act (JDPA). However, health-related information provided by LifeVitals does not replace professional medical consultation.
Limitation of Liability
By using the LifeVitals platform, users acknowledge and agree that FIRST AI HOLDINGS LLC.:
- Is not responsible for the accuracy, reliability, or completeness of any third-party lab services
- Bears no liability for any medical decisions made based on test results obtained through our partner network
- Does not guarantee the availability, timeliness, or accuracy of any test result provided by independent laboratory partners
Users are strongly encouraged to discuss any test results or concerns with a licensed medical professional, and to seek professional medical advice before making any health-related decisions.
FIRST AI HOLDINGS LLC. disclaims all liability for any indirect, consequential, or incidental damages arising from reliance on information, results, or services accessed through LifeVitals.
Jurisdiction & Governing Law
This Legal Disclaimer and use of the LifeVitals platform are governed by the laws of Jamaica. Users consent to the exclusive jurisdiction of Jamaican courts for any disputes related to these terms.
Privacy & Data Protection
FIRST AI HOLDINGS LLC. is committed to the responsible handling of personal health data in accordance with the Jamaica Data Protection Act (JDPA). For details on how we collect, store, and protect your data, please refer to our Privacy Policy and Terms of Service.